We look after the computers, network and security behind your business, so you can spend your time on the work itself.
AI & Automation
AI and automation that streamline your business, cutting busywork and speeding up everyday tasks so your team gets more done.
Custom Software
Custom software, APIs and algorithms built around how your business actually works, connecting your systems and automating the logic behind them.
Help Desk
One number to call for any issue, by phone, email or chat. A person who knows your systems picks up, day or night, and we come on site when it’s needed.
Monitoring & Maintenance
Your computers and servers are monitored 24/7 for hardware, disk and performance issues, and kept up to date with security patches and software updates, so problems are caught early instead of becoming downtime.
Security
Firewalls, endpoint protection, email filtering and sign-in protection, with staff trained to spot phishing.
Microsoft 365 & Cloud
We handle Microsoft 365 and your cloud services, from new user setup, licensing and email to Teams, SharePoint, OneDrive and security, so everything just works.
I really like the fact that when I need support and call, a real person actually picks up the phone instead of immediately being put on hold for five minutes.
The person that answers the phone is the person that can help. The response is immediate, and the staff knows every detail of my system.
Working with Poko IT is like having an internal IT department without the expense. They are honest, reliable, responsive and make recommendations that are easy to implement.
Getting started
A quick call
Tell us how your business runs and what keeps getting in the way.
A walkthrough
We review your network, computers and backups, on site or remotely.
Your plan
Recommendations that fit your business and your budget.
About Poko IT
We know your systems, so you don’t have to.
Poko IT opened in 2019, backed by hands-on IT experience going back to 2001. Since then, we’ve kept businesses secure, connected and running smoothly.
Serving businesses across Wisconsin and the Midwest.
Questions
Frequently asked
What does managed IT cost?
It depends on how many people and devices you have and what you want covered. After a quick call and a walkthrough, you get a clear quote before any work starts.
Do you work on site or remotely?
Both. Many issues can be fixed remotely right away, and we come on site when something needs hands-on attention.
Who answers when we call?
A person who knows your systems, not a call center. The person who picks up is the person who can help.
Can you work with the software and vendors we already use?
Yes. We work with Microsoft 365, Dell, VMware, Hyper-V, SonicWall, Sophos, Veeam and more, and we can connect your business software with custom integrations and APIs.
Can you help us use AI?
Yes. We help you put AI tools like ChatGPT and Claude to work safely, and build automations that take repetitive tasks off your team.
How do we get started?
Reserve a call below. We will talk through how your business runs, review your setup and recommend a plan that fits your budget.
Reserve a call
Tell us what is going on. We will call you back to talk it through.